Wednesday, October 07, 2015

A better way to shop for cell phones!


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Welcome to Yakety Yak Wireless

Our sales staff is knowledgeable in the latest smart phones, and have the ability to not only sell you a phone, but we can configure and setup the phone for email, web surfing, picture messaging, and any of the other advanced features that you might need. Peter Shirley, who owns Yakety Yak along with his wife Suzanne, spent 21 years helping to run the retail business at Microsoft, including 4 years running international retail sales for Windows Mobile Cell Phones. He then went on to open cell phones stores in Boston and Columbus with the help of venture capital. Texas has always been home, so Peter and Suzanne have decided to bring their customer centric model of selling phones to Colleyville and North Texas.



Yakety Yak performs numerous free services to every customer. Most shops want to charge for these services, but at Yakety Yak webelieve that the customer comes first.

  • Backup every contact, photo, and file onto CD to take with you, or have us store it on our secure server. If you ever damage or lose your phone, feel safe knowing that Aunt Edna’s phone and address are still safe
  • Do you move phones frequently? Come into Yakety Yak and let us take the pain out of transferring those contacts. In about five minutes we can move all your information from one phone to another
  • Have pictures you need out of your phone?  At Yakety Yak we can either burn them to a CD for you or put them on a flash drive. 
  • Did you go swimming with your phone?  Yakety Yak will help you dry out your phone for free.  Bring in your phone and we will partially disassemble it and soak it in silica gel to wick away the moisture.
  • New to smart phones?  Let Yakety Yak provide advice on the latest features and applications.  We love to help people understand their phones, so come on in.

Green Program

Yakety Yak strives to keep all cell phones out of the landfill. Phones contain elements that are harmful to the environment. Yakety Yak partners with certified recyclers to safely reuse old phones. If your phone is too old to qualify for our buy in program, then let us dispose of the phone in an environmentally conscious manner.

  • Not all recycling programs are created equal. Some “recyclers” actually ship their phones off to third world countries, where they become dangerous refuse for another society. Don’t make our trash someone else's problem.
  • Yakety Yak uses an ISO 4001 company that is fully certified in the safe disposal of used phones. The heavy metals are safely extracted and reused, and the plastics melted down to help create new products.
  • As an added bonus, for every phone that is too old to qualify for the YakSwap program, Yakety Yak has partnered with reLeaf to plant a tree for every phone donated. Our partner estimates that Yakety Yak has planted over 25,000 trees since we opened in 2008.

Yakety Yak Wireless is a retail cell phone shop located in Colleyville, Texas. We specialize in the repair of Apple iPhone 3G, 4, 4s and the new iPhone 5. We also repair other Apple products like the Apple iPad and iPod Touch. We repair broken or cracked glass. We have extensive knowledge of cell phones and perform repairs on most HTC, LG, Samsung, Nokia, Motorola, and Blackberry products. In addition Yakety Yak Wireless has an extensive inventory of used cell phones, and we also buy your old cell phones. If you need a case, accessory or battery, Yakety Yak is your destination, we are the largest Otterbox dealer in the USA, and have batteries for over 300 different cell phones. You can visit us in person at 3930 Glade Road, Suite 103, Colleyville TX 76034, or on the web at our phone number is 817-399-1000 and we are open Monday to Saturday from 10 am to 7 pm.

Returns - Refunds Policy:
Yakety Yak will provide for returns on batteries and accessories for 14 days from date of purchase.  Refunds will be processed to the credit card used in the original transaction after receipt of returned goods in as new condition.  Refunds will be processed within 24 hours of returned accessories/batteries.

Yakety Yak will accept returns and/or exchanges on used cell phones for 30 days from date of purchase.  Phone must be returned in the same condition as shipped with all accessories.  Refunds will be processed to the credit card used in the original transaction after receipt and testing of the returned phone.  Refunds will be processed within 48 hours of receipt of returned phone.

Yakety Yak will warranty repairs for 90 days from purchase.  Water damaged phones will have no warranty, and will be repaired in AS-IS condition.  The repair warranty covers device malfunction of the repaired part only, and does not cover other faults with the phone, or any form of user damage.

Yakety Yak serves the following cities and zip codes as well as nationwide: Colleyville, Grapevine, Hurst, Euless, Bedford, Southlake, Keller, Flower Mound, Arlington, North Richland Hills. 76034, 76051, 76099, 76053, 76054. 76039, 76040, 76021, 76022, 76095, 76092, 76244, 76248, 75022, 75027, 75028, 76001, 76002, 76003, 76004, 76005, 76006, 76007, 76010, 76011, 76012, 76013, 76014, 76015, 76016, 76017, 76018, 76019, 76094, 76096, 76108, 76182

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